You can order from our corner sofa collection
Otherwise, if you have a corner or L-shaped sofa, a rounded corner sofa or a sofa with chaise longue you must order 2 sofa covers, i.e. one cover for each part of the sofa.
It is essential that your sofa has a separation, even tiny, to insert the covers.
For classic sofa covers, 95% polyester fibre and 5% spandex.
For waterproof sofa covers, 88% terylene and 12% spandex.
Allow 1–3 working days for preparation plus 5–12 working days in transit: an estimated 6–15 working days in total. See our Shipping Policy for charges, tracking, and details.
We offer worldwide shipping to various international destinations. Charges and times vary depending on the destination; please review our Shipping Policy for exact details.
Check your inbox and spam folder. We email tracking details when your order is dispatched; tracking may take time to update after the first carrier scan. If your confirmation or tracking is missing, email service@joviespee.shop.
Contact us if the delivery estimate has passed or tracking shows a problem. We will investigate with the carrier. This does not remove your cancellation or late-delivery rights; see our Shipping Policy.
Just go to our website. Choose your item and click on "add to cart", you will go to your cart. Then click on "Check Out".
Checkout uses an encrypted connection and secure payment providers. Your bank may require additional authentication, such as 3D Secure. Please do not send card details to customer support.
The payment methods currently enabled for this store appear in the footer. Checkout shows the methods available for your particular order, device and location.
Email service@joviespee.shop with your order number and the items you would like to return. For a change-of-mind return, tell us within 14 days after delivery. We also accept unused items up to 30 days after delivery, with conditions and a fee for extended returns. Our Refund and Returns Policy explains the deadlines, postage and refunds.
You pay return postage if you change your mind. There is no restocking fee when you use your legal cancellation right. For eligible returns after that period, up to 30 days after delivery, the fee is 10% of the returned item price or our reasonable processing costs, whichever is lower. We apply it only if these terms were provided when you ordered. We cover reasonable return costs for product problems that are our responsibility. See the full policy.
You can use your legal cancellation right before delivery. Email us as soon as possible. If your parcel has already been dispatched, we will explain how to return it. See our Refund and Returns Policy for details and the personalised-item exception.
Check your items on arrival and report visible damage or a delivery error as soon as possible, ideally within 48 hours. If a problem appears later, contact us when you notice it. Reporting after 48 hours does not remove your consumer rights. We may ask for photos, fitting or care details, or to inspect the item. Misuse and ordinary wear are different from a genuine defect. Our Refund and Returns Policy explains how we assess the problem.
Email service@joviespee.shop or use our contact form. We handle enquiries Monday to Friday and aim to reply within 1–2 working days.
Check your spam folder and allow 1–2 working days. Messages sent over a weekend or public holiday are handled on the next working days. If you are still waiting, reply to your original message or use our contact form.
